Tim was the most professional service Rep today. Friendly and great at what He does.Thank you
I went in for an oil change and I was experiencing low air flow through the floor vents. Both Sophia and Darrell went out of their way to assist me in figuring out why. While I didn't get my issue completely resolved, their very friendly help went a long way to showing me that they cared. That's EXCELLENT customer service. Thank you! Jeanne
I didn't feel pressured to do more services. The Service advisor did a good job of explaining my repair options.
The staff assigned to me, although she tried to push some of the services to me, she stopped after I told her I am currently unemployed. For that she has exceeded my expectations. But they have consistently tried to sell me services I don’t need. Also, their prices are starting to creep up. A few months back, I eventually went to Les Schawb for my tires when a previous sales person constantly tries to sell me a pair of performance tires which I don’t need for my civic. I also started bringing my car in on service on a weekday, and the wait time is much more palatable. Free cookies, drinks and Roku are nice, but I much rather prefer an inexpensive place to service my car for the duration of its life. If you bring your air filter and cabin filter, the oil change becomes reasonable at $25. Every time I get up sold on services, I lean more and more on getting a full electric car with zero maintenance nightmare.
Was able to schedule an appointment in a timely manner and was very reasonably priced. Everyone was courteous and friendly.
Very friendly, efficient, professional and informative custom service. Just a great experience all around! Would refer my friends and family for sure.
Posting this on behalf of my mom, Terri:I would like to compliment Sabrina and Ryan in the service department for their professionalism and assistance to myself and my daughter. They helped us when we had troubles with our key fob and were locked out of our car. They went above and beyond and were willing to continue to help us after they were at the end of their work week on a Saturday evening to try and solve the mystery. That is what I call service. A big THANK YOU to them both!!!
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